International Shipping and Customs Policy
At Sincerely By God, we ship internationally to serve our customers worldwide. Please note the following important details regarding international orders:
Customs, Duties & Import Fees
Orders shipped outside the U.S. may be subject to customs duties, import taxes, or brokerage fees, which are determined by the destination country.
These fees are the responsibility of the customer and must be paid upon delivery.
Refused Packages Due to Customs Fees
If a package is refused due to unpaid customs, duties, or import taxes, it will be returned to us at an additional cost.
Once the package is returned, we will issue a refund minus the return shipping cost and the original shipping fee.
No Refunds for Abandoned Packages
If a package is abandoned by the courier due to unpaid fees, we cannot issue a refund as the order cannot be recovered.
By placing an international order, you acknowledge and accept these terms.